Effect of Turnover on Jordanian Health Care Organizations
Ghazy Al- Hamed
Dr. Ghazy Al- Hamed, College of Business- Rabigh Health Services and HoSpital Deep King Abdul- Aziz University, Jeddah, KSA. Saudi Arabia.
Manuscript received on June 17, 2015. | Revised Manuscript received on June 28, 2015. | Manuscript published on July 05, 2015. | PP: 124-129 | Volume-5 Issue-3, July 2015. | Retrieval Number: C2675075315/2015©BEIESP
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©The Authors. Published By: Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/
Abstract: Productivity is very important issue for any Health Care organization. There are several factors on which productivity of an organization mostly depends upon. Employee’s turnover is one of them which is considered to be one of the challenging issues in business nowadays. The impact of turnover has received considerable attention by senior management, human resources professionals and industrial psychologists. It has proven to be one of the most costly and seemingly intractable human resource challenges confronting by several organizations globally. The purpose of this research is therefore, to find out the actual reasons behind turnover and its damaging effects on the performance of different Jordanian Health Care Organizations. The objectives of the study is to ascertain the cause of Employees turnover , To determine the effect of employee turnover , To measure the satisfaction level of employees in the health organizations, and finally to build model to reduce turnover in health organizations. This study focused on the effect of employee turnover on Health Care Organizations with reference to the Jordan Health Care organizations (JHCOS). High employee turnover rates affect efforts to attain organizational objectives. In addition, when the Health Care Organizations loses a critical employee, the effects on innovation, consistency in providing service to patients and timely delivery of services to patients may be negatively affected. The research design used in this study was the quantitative approach, which allowed the researcher to use structured questionnaires in collecting data. The simple random sampling technique was used to select four hundred respondents from all levels of management in the Jordan Health Care organizations. The total number of population that the questionnaires were administered was four hundred (400), of which three hundred and seventy four (374) was retrieved shaped, (, .93% of total population. Analytical statistics was used to analyze and test hypothesis ,(SPSS) was used for that. The study found positive turnover and negative turnover effect the performance of Jordanian Health Care Organizations, The study show also that Gender and Age not affect the Health Care Organizations Turnover causes, but Educational background, Status of respondents, and Work experience have an effect on Health Care Organizations Turnover causes. The study illustrate that adopted mode suggested effect on reducing turnover in Jordanian Health Care Organizations , the Model include ( improve work environment ,build trust ,recognize good performance, develop of employee, adopt good benefits and incentives system) on reducing Health Care organization Turnover, Turnover, however, had dual effects on the health organization; positive and negative effects. Whiles employee turnover introduced new ideas and skill into the health organization, it’s also lead to difficulties in attracting new staff. To reduce the rate of turnover, management should be assure that the environmental condition of employees is convenient.
Keywords: Health Care organization.