The Key Issues Surrounding Electronic Commerce Information Security Management
Simon Nderitu Watuthu1, Michael Kimwele2, George Okeyo3
1Simon Nderitu Watuthu, Jomo Kenyatta University of Agriculture and Technology, Kenya.
2Dr. Michael Kimwele, Jomo Kenyatta University of Agriculture and Technology, Kenya.
3Dr. George Okeyo, Jomo Kenyatta University of Agriculture and Technology, Kenya.
Manuscript received on February 16, 2015. | Revised Manuscript received on February 28, 2015. | Manuscript published on March 05, 2015. | PP: 37-42 | Volume-5 Issue-1, March 2015. | Retrieval Number: A2521035115/2015©BEIESP
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Abstract: The purpose of this study was to identify the key issues surrounding electronic commerce information security management. A descriptive survey research design was conducted to gather primary data. Information about the current status of ecommerce information security practices and the impediments of these approaches was also collected. A structured questionnaire was used to collect secondary data. Once all the instruments were collected, they were validated edited and then coded. In the validation process, the collected instruments were checked to determine whether an acceptable sample was obtained in terms of proportion of the issued instrument. Descriptive statistics such as frequency distribution, percentages, means and standard deviations were calculated. This was facilitated by use of the statistical package for social science (S.P.S.S). The observations made from this study are that In Kenya, ecommerce faces numerous information security challenges. Confidentiality and Privacy issues was the top security issue of concern to the respondent’s with 60.7% of the respondents admitting to it. Respondents further considered viruses and malicious software at 46.4%, human errors at 28.6% and also system or software errors at 17.9% as the top three main causes of confidential threat their organizations. Further the study revealed 85.7% of the respondents admitted that their organisation did not use any framework in managing information security.
Keywords: Electronic commerce, information security ecommerce security.