Framework for a Knowledge Management Platform in Higher Education Institutions
Parul Sinha1, Monika Arora2, N. M. Mishra3

1Parul Sinha, Deptt of Information Systems, IILM Institute for Higher Education, Gurgaon, India
2Monika Arora, Deptt of Information Systems , Apeejay School of Management, New Delhi
3Dr N.M.Mishra, Deptt of Information Systems, IMT-CDL, Ghaziabad, India
Manuscript received on September 01, 2012. | Revised Manuscript received on September 02, 2012. | Manuscript published on September 05, 2012. | PP: 96-100 | Volume-2 Issue-4, September 2012. | Retrieval Number: D0895072412/2012©BEIESP
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Abstract: Effective implementation of Knowledge Management is considered as an increasingly important tool facilitating organisations to gain a competitive advantage. Educational Institutes are not far behind, they have also realised that Knowledge is now a driving force for organisational change and innovation, which are a survival tool in today’s dynamic environment. As a result, Educational Institutions are exercising radical changes and are at varying stages of planning and implementing knowledge-based strategies in effort to improve their competitiveness, productivity, organisational effectiveness and better service to the nation by producing skilled leaders for tomorrow. However, KM initiatives are both expensive and risky propositions. Financial resources put a constraint on what can be expended on knowledge activities. This necessitates a re-look at knowledge management initiatives in Educational Institutions, which can be considered to be knowledge intensive organisation. This paper presents a framework which can be adopted for building a Knowledge Management platform in Higher Education Institutions. It lists the steps to implement a KM solution/portal and discusses the sub parts of the portal, which can cater to the needs of the stakeholders of an Academic Institution. It also discusses the factors influencing the success of knowledge management initiatives in a Higher Education Institution, which help them to distinguish themselves in the academic market place.
Keywords: Higher Education Institutions (HEI), Knowledge Management (KM), Portal.