Forecasting Risk and Risk Consequences on ERP Maintenance
Khaleel Ahmad1, Amit Kumar2
1Khaleel Ahmad, A.P. and Head CSE/IT Deptt, S.V. Shubarti University, Meerut, India.
2Amit Kumar, S.V. Shubarti University, Meerut India.
Manuscript received on November 01, 2012. | Revised Manuscript received on November 02, 2012. | Manuscript published on November 05, 2012. | PP: 13-18 | Volume-2 Issue-5, November 2012. | Retrieval Number: E0979092512/2012©BEIESP
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© The Authors. Published By: Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: There are many studies which show that a number of IT projects fail. If focus is made on costs, it is possible that 80% of overall IT investment is waste of money, in other words, 20 per cent benefits and 80 per cent waste. Great efforts are made to adopt and implement Enterprise Resource Planning (ERP) Systems but success cannot be guaranteed. Successful implementation also depends on properly maintained ERP system. ERP is said to be a backbone of an organization. Due to this fact, ERP systems should be maintained using proper strategy to drive the ERP system towards the successful implementation. A number of risks threaten these projects. There is very limited publication regarding risks related to ERP maintenance risks and how to manage maintenance failure. To address this, we are proposing a strategy to foresee the risks and achieving maintenance goals. It will be helpful for ERP managers and professionals to manage ERP projects. It will also fill the existing gap in literature.
Keywords: ERP, Risks, Management, Managing failure, Maintenance.